Privacy Policy

Last Updated: January 2026

The Knoll Lakeside ("we," "us," "our," or "Company") operates theknoll-lakeside.co.uk. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our affiliate links to non-UK casinos.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website.

1. Information We Collect

We collect information in the following ways:

Personal Data: Name, email address, and contact information you voluntarily provide when subscribing to our newsletter or contacting us.
Technical Data: IP address, browser type, operating system, and device identifiers automatically collected when you visit our website.
Cookies: Small data files stored on your device to enhance user experience (see Cookie Policy below).
Usage Data: Pages visited, time spent on site, links clicked, referral sources, and interaction with affiliate links.
Analytics Data: Information collected via third-party analytics services to understand visitor behaviour and site performance.

2. How We Use Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our website and services.
To track affiliate referrals and commissions from casino partners.
To send newsletters, updates, and promotional content (with your consent).
To conduct analytics and monitor website performance and user trends.
To detect, prevent, and address fraud and security issues.
To comply with legal obligations and enforce our Terms of Use.

3. Cookie Policy

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us recognize you and remember your preferences.

Types of Cookies We Use:

Essential Cookies: Required for basic website functionality.
Analytics Cookies: Help us understand how visitors use our site (Google Analytics, similar services).
Marketing Cookies: Track affiliate clicks and referrals to casino partners; may be used for retargeting purposes.
Third-Party Cookies: Set by our casino partners and affiliate networks.

Opt-Out Options: You can control cookie settings through your browser. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. Please note that disabling certain cookies may affect website functionality. You may also opt out of third-party analytics by using tools like the Google Analytics Opt-Out Browser Add-on.

4. Third-Party Links

Our website contains affiliate links to non-UK casinos and gambling operators. We are not responsible for the privacy practices, policies, or content of these third-party websites. When you click an affiliate link and leave our site, you are subject to the privacy policy and terms of the destination website.

We strongly recommend reviewing the privacy policy of any casino or third-party service before providing your personal information. We have no control over how third parties collect, use, or protect your data.

5. Your Rights

Under UK and applicable law, you have the following rights regarding your personal data:

Right of Access: You may request a copy of personal data we hold about you.
Right to Rectification: You may request correction of inaccurate or incomplete data.
Right to Erasure: You may request deletion of your personal data (subject to legal obligations).
Right to Restrict Processing: You may request limitation of how we use your data.
Right to Data Portability: You may request your data in a portable format.
Right to Object: You may object to processing for marketing or analytics purposes.
Right to Withdraw Consent: You may withdraw consent to data processing at any time.

To exercise any of these rights, please contact us using the details below.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law:

Newsletter Subscribers: Until you unsubscribe or request deletion.
Affiliate Tracking Data: Retained for accounting and compliance purposes (typically 7 years for tax/legal requirements).
Analytics Data: Typically retained for 26 months or as per third-party provider policies.
Cookies: Retained according to cookie type (session or persistent, typically 1-24 months).

We implement appropriate security measures to protect your data from unauthorised access, alteration, or destruction.

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@theknoll-lakeside.co.uk
Website: theknoll-lakeside.co.uk

If you are unsatisfied with our response or believe we have violated your data protection rights, you may lodge a complaint with the Information Commissioner's Office (ICO) in the United Kingdom.

ICO Contact:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Phone: 0303 123 1113
Website: www.ico.org.uk

This Privacy Policy is effective as of January 2026 and may be updated periodically. We will notify you of significant changes by posting the updated policy on our website with an updated "Last Updated" date.